Mia had to have blood drawn yesterday (she's fine, just ruling a couple of things out). She had blood drawn about a year ago to do allergy testing and it was fine. I mean, she screamed and cried and screamed some more, but the lab was great. They took us back right away, spoke sweetly and soothingly to her, had enough staff at the ready to help me hold her, and got the dirty deed done as quickly and easily as possible and then held three doors open for me so I could run Mia straight out of there and make her feel safe through escape. It was traumatic, but it was also as good as it could have been.
Yesterday I took her to a different location run by the same company and it was an entirely different experience. The technician started off with attitude, I assume because she had to call us twice. Um, maybe if you walked out of the room instead of just yelling down the hall? Whatever. When we walked into the room she asked if the tests were for me, which I found odd since she was holding a doctor's order listing Mia's age as 34 months and I had given her birth date at check-in. When I said no, it was Mia, she started talking about how many tests we were doing and then pointed us to the chair. I sat down with Mia in my lap and held her the best I could while the tech checked her arms, snapped at me for not pinning her legs well enough, and then tied the rubber band around Mia's left arm. Then she said she needed to get her colleague and left us sitting there. Mia was losing her shit at this point, obviously. The tech came back, took the band off of Mia's arm and said it would be a few minutes. To which I said "Are you fucking kidding me? You can't start this, get my kid all freaked out, and then say oops, never mind!" Ok, I really said "We have to wait?" and was told that we had to wait for the other tech to finish because Mia was "moving too much." And then I said "Yeah, well she's 2, what did you expect?"
After that, the tech was a little more conciliatory, as in she actually spoke to my child and helped me try to distract her. The other tech came in, we got it done, Mia screamed and cried the entire time but sucked it up fairly quickly once it was over and I produced a lollipop.
And I dunno, was I being unreasonable? Am I one of those people who get irrationally pissed off at the slightest... well... slight? (I totally am one of those people, but I'm trying not to be.) I just feel like there ought to be some consideration for the fact that this is a child, and a very young child at that, and when she has to go through something unpleasant I don't think it is unreasonable to expect people in this situation to help me limit her discomfort as much as possible. Is that more than I should expect?